Type the word unsupported (text will not be displayed while typing) and press Enter. A password prompt will appear. Enter the root password for the ESXi host and you will be at a # prompt in the root partition.
The process status (ps) command shows the currently-running processes on a server, and the grep command finds the specified text in the output of the ps command. Type ps -g | grep
The kill command sends a signal to terminate a process using its ID number. The ‘-9′ parameter forces the process to quit immediately and cannot be ignored like the more graceful ‘-15′ parameter can sometimes be. Type kill -9
You can check the state of the VM again by typing vm-support -x; you should no longer see the VM listed.
You can leave tech support mode by typing ‘exit’ and press Alt-F2 to return to the normal console mode.
All three of these methods work identically on ESXi hosts in both VMware Infrasture 3and vSphere.
Actual Commands
ps -g | grep %VMHOST_Name%
kill -9 %VMHost_ID%
vm-support -x
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